Famous Ivr Phone System References. When customers call an organization's customer service number, they hear a recorded voice asking them to choose from a series of options, like language or department. Web ivr or interactive voice response is a technology which allows incoming callers to navigate a phone system before talking to a human operator.
Web interactive voice response (ivr) is an automated telephony system that helps companies handle inbound calls efficiently. It then performs actions based on the answers of the caller through the telephone keypad or their voice response. Web what is interactive voice response (ivr)?
